Jordan [Syrian refugees]

To Take Part in Refugee Camp Support


Since the beginning of November, we have become the member of JEN and have been working in Za’atari refugee camp as field assistants. At first, we were shocked by restrictions on water usage and minimal environmental hygiene. Even now, we learn a lot of things every day.

Our main job is to secure appropriate environmental hygiene by improving access to the water sanitary facility. We monitor water distribution situation every day and keep our eyes on to make sure that each person could receive 35 litters of clean water.

Another important work is to monitor and retain the public water sanitary facility. Infrastructure of Za’atari refugee camp is improving gradually. We are retaining this by cooperating with the members of the community. Right now is a transitional period for public water sanitary facility to be set up to each home; however, this is because public facilities are still in use, it is necessary to maintain the good condition.

Furthermore, to prevent the spread of disease in the camp as the environmental hygiene is low compare to its high density of the population, we are delivering hygiene promotion message aiming to strengthen people’s knowledge. We make house-to-house visits, do group sessions and do hygiene promotion events in some cases. We do cleaning activities with the members of the community every month. These activities are good opportunities to promote the whole camp community to make an effort to create healthy environment by themselves. Believing that they will gain power to become independent in the future, JEN recommend participation of activities. These activities include those of water and health committee which retain facilities and community hygiene promoter who provide hygiene promotion activities.

<The look of hygiene promotion activity associated with World Toiled Day>
20160107_JD_01_World Toilet day

Currently, we are expecting that flood caused by heavy rain and snow in winter will occur again from our past experiences so, we are discussing about the contingency plan. In the meantime, to make people recognize that all the residents in the camp have responsibilities to their own households, we are sending message to call attention to each households.

Recently, we heard difficulty of using freezingly cold water from the people in the area. We want to respond to their needs in the field by setting work priorities and working with related organizations as a team.

Looking back over the past three years, the camp seems to have become more stabilized, but nobody knows how long their life in the camp will be. We want to work hard to create a better environment for them.

We want to implement ‘Lessons learnt’ from our past experiences to support them efficiently.

Maja & Fares

<Maja and children>

<Fares monitoring water sanitary facility>

【JEN is now accepting donations. Your help would be very much appreciated.

The Japanese Ambassador to Jordan visited local schools


The date visited the Ambassador of the Japanese Embassy in Jordan and his wife, they had been an elementary school, where JEN has conducted supporting activities.

Through donations from supporters, and with the cooperation of the Japanese government and UNICEF; a water hygiene program was carried out by the pupils and the school. Ten percent of the pupils are Syrian refugees. The school has finished repairing their sanitary water facilities this September and has since then applied the hygiene education program.  It is located in Balqa Governorate, which is 30 minutes from Amman by car.

↑JEN’s local staff, the senior hygiene promotor, is briefing the Ambassador and his wife about the hygiene education tools.

↑Meeting with the Ambassador and his wife, the Jordan representative of UNICEF and JEN’s staff.

【JEN is now accepting donations. Your help would be very much appreciated.

You’ve never seen it in Japan


Guess what, something has arrived here!


This is a day in the Za’atari Refugee Camp and the picture shows temporary house-moving.
Currently, 80 thousand Syrian refugees live in the Camp in Jordan. The temperature is dropping day by day which mean that the people living in the camp will soon face a freezing cold season.

【JEN is now accepting donations. Your help would be very much appreciated.

Projects to Promote Education of Sanitation


Today, we introduce JEN’s project to promote education of sanitation in public schools in Jordan.

First, we introduce general sanitary facilities of schools in Jordan.
The popular style of toilets in schools is the squat type; toilets which people squat over. In Jordan, they call this type of toilet “Eastern toilet” in contrast to the Western toilets with seats. There is no toilet paper in the toilets. There are faucets on left walls in students’ bathrooms and they draw water by ladles. Some toilets for teachers have small showers on the wall. The reason students’ toilets do not have shower is the lack of water resources. As Jordan is located in the Middle East, the most shortage of water resources  region in Asia, it needs to save water. In some schools, water is available only once a week.

【Eastern toilet】

In washing places in schools, there are faucets side by side. It is also popular in Japan, but in public schools in Jordan, each well mouth has a cover with a lock and the school can control the number of faucets students can use. Teachers can lock all the faucets; it is a very unique system, isn’t it?

Safety and Sanitation of facilities of sanitation for students depend on self-disciplined activity by schools.

The following are problems about safety and sanitation.

(1) Students in upper grades make mischief against those in lower grades.

(2) Some students do not flush toilets (they do not know how to use toilets) and other students hesitate to use toilets in schools. As they do not flush toilets frequently, teachers and staffs in schools cannot manage to keep the toilets clean and they think it is this country’s culture that people cannot keep toilets clean. Toilets which are not flushed look insanitary.

To solve (1), teachers in some schools make lists of students who go to toilets frequently because of their health problems. For other students, upper grade students and lower grade ones are allowed to go to toilets on different time. In some other schools, students get permission from teachers and go to toilets with a name plate of the teacher.

For the problem (2), the ‘name plate rule’ is effective, but many schools are not carrying out this action and have yet to solve this problem. Moreover, public schools in Jordan have cleaning staff and parents of students strictly prohibit their children from cleaning toilets in their schools. Therefore, JEN’s activity to promote sanitation not only teach teachers and children how to wash hands with soap but also shows them how to use facilities of water and sanitation that JEN’s engineers have fixed.

【The session of sanitation for girls in junior high school】

【photo: Monitoring of washroom JEN fixed in school】

Through the sanitation promotion in schools, we do not only teach daily sanitation rules but also plan fun events based on the World Washing Hands Day, the World Toilets Day and so on.

What is more, there are a lot of mosques for worship in Jordan and a big part of the people regard religion as a part of their lives. The staff of JEN often visit mosques near schools and share the importance of education about sanitation with priests to promote the wide scale of the activity, also with schools.

【Explaining about the education of sanitation to the priests in mosques near schools】

【JEN is now accepting donations. Your help would be very much appreciated.

One goal; Different tactics(Part2)


Around 10:30am; 50 kids from the age of 4-5 years old came with their teachers from Za’atari Charitable Association to join the event who already been invited by JEN hygiene promotion specialists to attend sessions, role plays and activities that’s targeting getting them familiar with the daily hygiene practices they should follow on daily basis while they are in school or at home like hand washing, teeth cleaning. The event concluded by distributing personal hygiene kits to kids.




During the different events; the level of enthusiasm and joy been increasing rapidly and everybody was showing appreciation towards the great event they are having. People were supporting all teams exactly as they are joining an official football match in an international stadium and were supporting with traditional songs, clapping or dancing over and over.

By the end of the event and after the final match, JEN honored the winner of the tournament, the 2nd place and the tournament best scorer. I will never forget that smile of the best scorer “Yazan” after announcing his name with the total of 8 goals he scored during the 3 matches he had of the event, he was proud of achieving a personal goal in addition to the fact that he was one of the main elements for his team to won the tournament 1st place cup.


After finalizing the closing ceremony everybody agreed that we should organize such tournaments again in different villages surrounding Za’atari Syrian Refugee Camp as it’s truly affecting positively on all humanitarian operations NGOs are organizing and host communities will feel better when they are well supported by INGOs even by simple activities like this tournament.

<Every team had his own tactic to won the game, but the different tactics had an ultimate goal of being all together as one team>


【JEN is now accepting donations. Your help would be very much appreciated.